Windows LiveWindows Live™
 
 
Frank Lee's profileWorkopia Microsoft CRM &...PhotosBlogLists Tools Help

Blog
    5/30/2006

    What's Next: Microsoft CRM 3.0 Mobile

    We've finally got a chance to play with the just released Microsoft CRM 3.0 Mobile, the setup from the implementation guide was pretty straight forward (for us anyway) and our initial environment was up and running in a few hours.  We've decided to start with the Dell Axim x51v PDA.  The main reason we went with the Axim x51v vs. one of them hot PDA phones is that it will serve as a good baseline - the x51v fulfilled all the Microsoft CRM 3.0 Mobile requirements with extra room to spare... except for the phone part...  And it supports VGA screen resolution mode - 480x640 baby!!!  Check out the screen shots below, isn't VGA awesome - so much more space!!!
     
     
    Here are some notes on putting this initial environment together:
     
    1. Have a baseline Microsoft CRM 3.0 environment that is running properly, setup the environment with only Microsoft CRM 3.0 required components as much as possible to minimize trouble-shooting variables down the road.
     
    2. Make sure that someone in your team knows about SSL setup if you are setting up your own Certificate Authority (CA) via Microsoft Certificate Services.
     
    3. Use a good "remote control" PDA tool such as the Pocket Controller Professional from SOTI.  This saved us a lot of time!!!  I'm able to terminal service into our Microsoft CRM 3.0 test environment running Microsoft CRM 3.0 Mobile and also "remote control" the x51v while being far away from the lab - very cool!
     
     
    More Microsoft CRM Mobile links:
     
     
     
     
     
     
    Lastly, lot of folks asked me what is the big deal about Microsoft CRM Mobile...  And my response is that it will be the next practical "must have" technology for the majority of outside field representative roles in the Small Medium Businesses space!  Because they can "afford" to implement it now.  Welcome any comment if you agree/disagree?
     
     
     
     
     
     
     
    12:21 AM | View trackbacks (0)

    Comments (2)

    Please wait...
    Sorry, the comment you entered is too long. Please shorten it.
    You didn't enter anything. Please try again.
    Sorry, we can't add your comment right now. Please try again later.
    To add a comment, you need permission from your parent. Ask for permission
    Your parent has turned off comments.
    Sorry, we can't delete your comment right now. Please try again later.
    You've exceeded the maximum number of comments that can be left in one day. Please try again in 24 hours.
    Your account has had the ability to leave comments disabled because our systems indicate that you may be spamming other users. If you believe that your account has been disabled in error please contact Windows Live support.
    Complete the security check below to finish leaving your comment.
    The characters you type in the security check must match the characters in the picture or audio.

    To add a comment, sign in with your Windows Live ID (if you use Hotmail, Messenger, or Xbox LIVE, you have a Windows Live ID). Sign in


    Don't have a Windows Live ID? Sign up
    No namewrote:
    6 days ago
    No namewrote:
    I thought it might be interesting to know that a solution for the BlackBerry also exists for Microsoft CRM.  The product is called Mobile Edge for Microsoft crm - BlackBerry see http://www.ienterprises.com/microsoft-crm-blackberry for details.  Note that for full disclosure I work for iEnterprises the creators of Mobile Edge for Microsoft CRM - BlackBerry.  The name of the company is iEnterprises, Inc. http://www.ienterprises.com.  I hope you find this infomation useful.
    Dec. 11

    Trackbacks (0)

    The trackback URL for this entry is:
    http://microsoft-crm.spaces.live.com/blog/cns!A2586C4AB938C065!134.trak
    Weblogs that reference this entry
    • None