Thursday, May 25, 2006 12:09 PM
Jim Glass
Troubleshooting Dynamics CRM 3.0
Find answers to common questions that arise while planning and installing reporting in Microsoft CRM. As the CRM User Experience team identifies new solutions to common issues, they'll update these pages.
For additional assistance, visit the Microsoft CRM community or the Microsoft CRM Sandbox.
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About Jim Glass
As the Microsoft Dynamics CRM UX site manager, I am a passionate advocate for our customers, especially in the areas of CRM, Microsoft Dynamics, small business, and business web sites.
After twenty years in the U.S. Army Engineer Corps, I started at Microsoft as a contractor on the newly formed NT DDK team in 92. I then moved to the Trolls, a production team for the Windows SDK and DDK teams. I lead the WBEM team which became the WMI SDK team. My last seven years has been spent as the Visual Studio SDK doc. manager.
In my spare time I can be found tutoring my grandkids, playing the saxophone (soprano, alto, tenor, and baritone), playing summer-league basketball, and moderating the Sax On The Web forum.
