Well, now that I've gotten SQL Reporting Services installed for my CRM, I'm now back to trying to install CRM 3.0 Mobile. Frankly, CRM 3.0 Mobile isn't as critical to me as it was in the previous version. With CRM 1.2, CRM Mobile was pretty much the only way I could use my Pocket PC to record my daily (billable) activities and have it replicated into CRM. It was especially useful when I needed to create activities on my PPC. Fortunately with CRM 3.0 and its much tighter integration with Outlook, appointments, etc. that I access, create, or whatever, on my Pocket PC (Pocket Outlook) carryover to my CRM. It's great. But, I need to at least check out CRM 3.0 Mobile.
I downloaded the Mobile code when it first came out and, if you look back in my early April posts, you'll see I attempted to install it at that time. Unfortunately trying to resolve some of the issues I experienced caused me to experience even more 'experiences' culminating in many reinstalls and my finally getting SRS to work.
Well, cutting to the chase, as we say in South Texas, I tried to run the CRM 3.0 Mobile install. When I first ran setup.exe, I was presented with the Microsoft CRM 3.0 Mobile Setup screen and I select the Small Business Server 2003 install option. That whirrrssss for a little and then tells me "Setup was interrupted before Microsoft CRM Mobile could be installed. To restart installation, restart Setup.exe.' That's helpful! Not much in the Event Viewer logs either.
I queried the Partner Managed newsgroups and was informed that at this point they do not support CRM 3.0 Mobile. An e-mail chat with Marie McFadden, Microsoft manager of the Partner Managed newsgroups, bascially confirms that because of the complexity of this very new application, it is not appropriate for newsgroup support. Don't blame 'em. I'd hate to have to troubleshoot an established application via a newsgroup much less a brand new one with a lot of 'issues'.
Susan Bradley, SBS Diva and MVP, sent me a link to a 'prerequisite' for installing CRM 3.0 Mobile on systems where either it had been upgraded from 1.2 (as mine was) or was a 'custom' install (as mine was as well). The link was:
http://www.microsoft.com/downloads/details.aspx?familyid=651ca844-d04d-4728-a058-7032624fdb02&displaylang=en
Well, I downloaded it and ran the resultant .exe. Got an error: "There is no such object on the server." Needless to say, Google didn't provide much insight.
So... that's where I stand in my quest for CRM 3.0 Mobile. I'll continue to try to figure this out and will chronicle my experience.