Larry's Taco Talk

This blog discusses topics in Small Business Server, CRM, and user groups, as well as items of interest that might occur along the road. Larry Lentz is a 25+ year computer industry veteran with 18 years as an independent consultant and owner of Lentz Computer Services, http://www.LentzComputer.net. Larry holds numerous Microsoft certifications and leads the Alamo PC Organization's MCSE Advanced Special Interest Group and the SBS SIG (http://www.LentzComputer.net/SBS). Larry is located in San Antonio, Texas. Lentz Computer Services was the first Microsoft Small Business Specialist in South Texas and is now a Microsoft Certified Partner. Larry was awarded the Microsoft MVP in CRM for 2006, 2007, and 2008..
Attempting to Install CRM Mobile - Can't Repair

This morning I decided to try doing a Repair on my CRM 3.0 installation. This is done by running the CRM installation (SetupServer.exe) from the installation CD. The routine recognizes that CRM is already installed and gives you the option to either Repair or Uninstall. When I attempt to Repair, it goes through its pre-installation checks and bombs out because there is a problem with the groups. I KNOW there's a problem with the groups. That's what I want to REPAIR. Repairing the groups is apparently not an option in the Repair mode.

The error I get is

Active Directory Group Cannot Be Found

Cause

The Active Directory group cannot be found. There can be several causes for this, including:

  • No Active Directory group was specified
  • The specified Active Directory group does not exist (it may not yet hae been created)
  • The specified Active directory group is invalid
  • The specified Active Directory group type is invalid

Solution

The four security groups listed below must be created in Active Directory before using the Precreate Groups option in the Microsoft CRM setup config file.

  • PrivUserGroup
  • SQLAccessGroup
  • UserGroup
  • ReportingGroup

_____________________________________________________________

Well, unfortunately I have to go fry my brain on my taxes. Uncle Sam wants is due next week and he has a bigger stick than my need for CRM Mobile at the moment. When I need a break from Tax frying, I'll come fry the other side of my brain on this again.

 

Published Sunday, April 09, 2006 11:21 AM by LarryLentz

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Comments

# re: Attempting to Install CRM Mobile - Can't Repair@ Tuesday, March 11, 2008 2:46 PM

I have exactly the same problem.  my groups are in the AD though so i'm not sure why this is appearing!

Jonny

# re: Attempting to Install CRM Mobile - Can't Repair@ Wednesday, May 28, 2008 7:42 AM

Anyone has a solution for this?

mos

# re: Attempting to Install CRM Mobile - Can't Repair@ Tuesday, July 08, 2008 9:27 PM

www.experts-exchange.com/.../Q_22061881.html

James

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